By the end of 2015, WebRTC will have 3 video codecs.Up until recently, using WebRTC meant you had

It isn’t all about software. Video calling is notoriously tricky. Experience can be great when it works, but

Who needs multiple API vendors when you have Twilio?I had the opportunity to take part at Twilio’s Signal

Tracking customer journeys. There’s a consensus of sorts that WebRTC will make its way into contact centers. One

For Voice and Video inside a browser, plugins are not the answer. I wrote a few weeks ago

Probably yes. If you’ve followed the tech news in recent months, then you probably noticed the buzz around