WebRTC explained for the people making the decisions
Your team is evaluating WebRTC. Or maybe you've already picked a vendor and you're trying to figure out if that was the right call. Either way, you need the full picture - not a vendor pitch, not a Wikipedia article. This free report covers what WebRTC actually does, who's using it, and where the market is heading.
What's inside
Understand WebRTC without becoming a protocol engineer.
This report exists because there's a gap. The technical docs assume you know networking. The vendor sites assume you've already picked them. And the blog posts assume you have time to read 50 of them.
WebRTC for Business People fills that gap. It explains the technology in business terms, maps the ecosystem by use case, and profiles the vendors actually building on it. No code samples, no API docs. Just the context you need to make informed decisions.
What WebRTC actually is
Standard vs. project, why it's free, and what "free" really costs when you build on it.
The business case
How WebRTC lowers barriers for new vendors, reduces friction for users, and shifts communications from a service to a feature.
The ecosystem mapped
Who builds what. Vendors sorted by vertical: contact centers, enterprise comms, telehealth, education, streaming, social, and more.
Browser and device support
What works, what doesn't, and how to handle the gaps. Mobile, desktop, embedded devices.
The AI intersection
How generative AI is changing real-time communications and what that means for vendor and build-vs-buy decisions.
Recommendations
What to do next, based on where you are in your evaluation.
Who is this for
Written for the people who need to understand WebRTC, not implement it.
Product managers and business leaders
You're hearing "WebRTC" in every vendor pitch. You need enough context to ask the right questions and evaluate the answers.
CTOs and tech leads evaluating vendors
Your team is building something with real-time video or voice. You need the ecosystem map before you commit to a platform.
Investors and analysts
Due diligence on a company in the communications space. Independent context on what WebRTC enables and where the market is moving.
Developers new to WebRTC
You're technical but new to this specific domain. You want the big picture before diving into code.
Vendors profiled
25 companies using WebRTC across 9 verticals.
From contact center platforms to telehealth apps, streaming services to enterprise tools. Each vendor profile covers what they do, how they use WebRTC, and where they fit in the ecosystem.
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Written by Tsahi Levent-Levi, independent WebRTC analyst. Updated for 2025.