CPaaS - Hyperscalers

Category

CPaaS - Hyperscalers

IaaS giants offering WebRTC communication services. Talk about marginal to their business - you're in the right place. A category that is a one-row mention in your long monthly invoice. Usually, it is also the reason to choose them - to standardize and for that single bill.

My take

Here is the honest truth about this lane: Choose an IaaS vendor for your WebRTC traffic only if they offer a unique feature not supported by other CPaaS vendors. Why? Because their attention span to you as a customer will be the lowest of all other alternatives.

Adding real-time comms inside your cloud?

The three are close enough that the right answer is usually "the cloud you're already on" - but the gaps (Teams interop, telephony, edge routing, AI agents, billing) decide it. I can help you map it to where you already run.

Get help picking your stack
Tool AI Visibility iHow often AI names this cloud for real-time comms - the average of three models from 0 to 10: Claude Sonnet 4.6, Gemini 2.5 Flash and GPT-4o. PRESENCE-BASED; recommend-vs-mention deferred. Eligibility model: each cloud is scored on the generic cross-cloud prompts plus its own cloud-named prompt, so numbers run high by design. Cloudflare's relative gap is the signal. Quality iA measured score from 0 to 100, blending documentation depth (docs) and feature coverage (feat) across multiparty video, audio, screen share, recording, SDKs, session management, cloud-native auth, webhooks, in-account billing, and observability. The three are a statistical dead heat. Agent-ready iWhether the vendor ships something that lets an AI agent operate it: an MCP server or a hand-authored llms.txt. All three score tier 2 - every cloud ships an official MCP server and/or first-party CLI. This is table-stakes for a hyperscaler, so it does not differentiate the lane. Pricing iIndicative entry pricing gathered June 2026, billed in each cloud's own model (per-minute vs per-GB) - NOT comparable across vendors and not a score. Read it as "billed via your cloud", not a like-for-like rate. Tsahi's note
Microsoft ACS
8.3avg
10
7.5
7.5
94
100%90%
Azure MCP + az CLI
$0.004/minper participant-min (Azure)Azure + Teams
Amazon Chime SDK
8.3avg
7.5
10
7.5
92
95%90%
AWS MCP + CLI
$0.0017/minper attendee-min (AWS)AWS, Full-Stack
Cloudflare Realtime
5.0avg
5
5
5
91
95%88%
llms.txt + MCP
$0.05/GBSFU+TURN; 1k GB/mo freeEdge, AI-Quiet
Documentation depth Feature coverage Claude Sonnet 4.6 Gemini 2.5 Flash GPT-4o

MEASURED

  • Quality and Agent-ready come from my June 2026 evaluation run
  • AI Visibility is presence-based; the recommend-vs-mention read is deferred
  • None of these is composited into a single score

VERIFY

  • Pricing is each cloud's own billing model and is NOT comparable across vendors (ACS and Chime bill per participant-minute; Cloudflare bills per-GB plus a per-minute RealtimeKit tier)
  • Read it as "billed via your cloud", not a like-for-like rate
  • Confirm current rates and limits in your own cloud account

IMPORTANT NOTES

  • Amazon Chime SDK (above) is the meetings platform. Amazon Kinesis Video Streams (WebRTC) is a low-level signaling + STUN/TURN primitive for device, camera and peer-to-peer streaming - no SFU multiparty, no screen share, no participant model. It is deliberately not scored against the three above (it would invite a false comparison).
  • Google Cloud has no first-party WebRTC communications API. Across our cross-cloud prompts the models name Google more than anyone for "cloud video" - but they mean Google Meet (the end-user app) or Firebase (signaling/data, you bring your own media).

None of that is a score. It's a recommendation. The grades on this page measure the machines, not my opinion of the vendors.

Run a tool that belongs here? I add and re-score tools as the ecosystem moves. Review your tool