Looking at how the future of cloud communication APIs (CPaaS) look like, what are vendors after, what they pitch and brief analysts about, and what their customers are looking for.
There are different ways to use WebRTC. Zoom is using WebRTC, just not in the most common way possible today. Here’s how things will evolve.
What I like at how companies are tackling spam calls and robocalling is that the solutions they bring to the table are based a lot on their DNA.
Some recent acquisitions in the comms space are reshaping the notion and role AI in communications is playing. It is an inevitability.
While the story about Facebook eavesdropping WhatsApp is wrong for now), it does raise thoughts and questions about security vs privacy.
When everyone is looking at WebRTC video calling, the use of simple WebRTC video recording can make a lot more sense.
Google CallJoy targets small businsses and uses AI for that. Here’s what CallJoy is made up from and how it is different than what we’ve seen so far.
CPaaS differentiation is taking shape in 2019. We no longer see only me-too Twilio copy cats, but rather a better alignment to market niches.
WebRTC wins over competition because there is no competition – browsers offer only WebRTC as a technology for web developers.