Can Google RCS Win the Messaging Game Through AI?

Google continues to push RCS. Where are we exactly in this path, and is AI the key to the success of RCS (at Google's hands of course).

An updated WebRTC FAQ for those who wish to understand this tech somewhat better.

Social messaging is killing RCS in all the places that matter. The quick adoption of Apple Business Chat and WhatsApp Business API is the best indicator.

Visual design tools in CPaaS are now a part of the offering. Here's where we're at now that Plivo and Messagebird have visual designers.

Vonage acquired TokBox from Telefonica. How will that affect the WebRTC market, and what it means for video and CPaaS.

Autonomous cars are sucking all the oxygen out of video AI in real time comms. Talent is focusing elsewhere.

Is it machine learning or artificial intelligence? It ends up depending who you ask and what is it you care about. Here are 4 different ways to think about it.

ML in RTC can fit in different domains: speech analytics, computer vision, voice bots & assistants, RTC quality & cost optimizations

I/O 2018 paints google as an AI-first company with everything it does moving forward. Here's what it means.

There are opposite forces at play when it comes to the next wave of communication technologies.