WebRTC Data Channel find a home in Context

WebRTC-based contact center architecture

The WebRTC Data Channel has been with us long enough, but haven’t been popular. That said, it is now being adopted by those needing context for their voice or video sessions.

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Will WebRTC Replace SIP?

Will WebRTC replace SIP?

SIP will not be replaced by WebRTC, but it is definitely going to be marginalized by it. The need for SIP is diminishing as WebRTC based solutions don’t necessarily need it any longer.

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