WebRTC for Business People

Unraveling the challenges and opportunities of the WebRTC ecosystem

Time to learn more about what you can do with WebRTC

WebRTC for Business People is a free report that will get you up to speed with WebRTC. It explains in plain words what WebRTC is (and what it isn’t), and show cases vendors in different market segments who are using it successfully today.

This report is sponsored by



They made this updated edition possible


What's inside the report

  • Introduction
    • Who Am I Anyway?
    • Why WebRTC for Business People?
    • Why this 2019 Edition?
    • A Thanks to the Sponsors
  • What is WebRTC?
    • What WebRTC?
    • Free
  • WebRTC’s Job to be Done
    • Barriers of Entry for New Vendors
    • Reducing End User Friction
    • The Innovator’s Dilemma and WebRTC
    • Skilled Developers
  • Browser Support
    • Handling Safari and IE
    • Handling Mobile Devices
    • WebRTC on Devices
  • WebRTC API Components
    • GetUserMedia
    • PeerConnection
    • DataChannel
  • Networking and Supported Features
    • P2P
    • Signaling
    • Firewall and NAT Traversal
    • Security
    • Media Processing
    • Interoperability
  • WebRTC Hype
  • The WebRTC Ecosystem
    • The 5 Uses of WebRTC
  • WebRTC Use Cases by Verticals
    • ​​​​Tooling
    • Customer Service & Support
    • Enterprise Communications
    • Webinars
    • Healthcare
    • Education
    • Social
    • Streaming and Content Delivery
    • The Missing Use Cases
  • Recommendations
  • Appendix A: Online Resources
    • Blogs
    • Communities
  • Appendix B: Finding out More
  • Appendix C: About the Sponsors

Vendors profiled:


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