Unified Communications is Overrated

Communication is... overrated

Communication is necessary, but is overrated in the importance of a single vendor to offer it across the board – its values aren’t as cherished as they used to be.

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WebRTC Data Channel find a home in Context

WebRTC-based contact center architecture

The WebRTC Data Channel has been with us long enough, but haven’t been popular. That said, it is now being adopted by those needing context for their voice or video sessions.

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