Mailbird makes use of WebRTC by simply using Chromium as its foundation. It enabled it to partner to get the services it needs done faster. See what Andrea Loubier, CEO of Mailbird has to say about their service and WebRTC.
Contact center WebRTC isn’t only about click-to-talk scenarios. Altocloud takes the opposite route – how do you target customers browsing your website? Here’s an interview with Altocloud’s CEO, Barry O’Sullivan.