Twilio Flex = Twilio Flexing its Flexibility (or the programmable contact centers)
14 Mar 2018
Twilio Flex is a new programmable contact center by Twilio that tries to bring the power and flexibility of APIs to contact centers.
12 Feb 2018
Here's the path we need to take to move from things over the internet towards th vision of the internet of things
08 Jan 2018
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Here are 7 CPaaS trends that will shape our cloud communication API market in the coming year. We've seen them appear in 2017, and they will definitely grow is we head into 2018.
06 Nov 2017
Jitsi videobridge is a popular media server for WebRTC and it is going some interesting changes recently. Here's a summary of where we're at.
30 Oct 2017
A summary of WebRTC Kranky Geek 2017 event which focused on real world implementations, scaling and machine learning.
29 May 2017
Twilio has redefinied CPaaS in its recent Signal 2017 event, introducing a new layering model that is bound to cause headaches to competitors.
When it comes to messaging platforms, the new frontier lies in artificial intelligence in messaging. Here are a few approaches different vendors take to get there - the new holy grail of how we communicate and interact.