Twilio Flex = Twilio Flexing its Flexibility (or the programmable contact centers)

The Internet of Things or Things on the Internet?

7 CPaaS Trends to Follow in 2018

What’s New With the Jitsi Videobridge?

Kranky Geek 2017: What Does the Pulse of WebRTC Tells Us?

Is Twilio Redefining CPaaS?

The Role of Artificial Intelligence in Messaging