How different companies (and industries) are trying to fight spam callsWhat I like at how companies are tackling spam calls and robocalling is that the solutions they bring Read More
AI in communications is inevitableResistance is futile when it comes to AI in communications. Are you going to get there on your Read More
Facebook eavesdropping Whatsapp? The everlasting tension between security and privacyWhile this is a non-story, it does raise an interesting conversation about security, privacy and the tension between Read More
Twilio Signal 2019 and the future of the programmable enterpriseTwilio Signal 2019 was all about contact centers and legendary customer engagement. And then some. Check here for Read More
WebRTC mistakes: Common mistakes (beginner)WebRTC can be hacked-away with great results. Often though, this leads to sub-par experiences due to basic WebRTC Read More
WebRTC Courses: Free, Advanced and ToolingThe next evolution of my WebRTC training program is here. A few years ago I wanted to try Read More
