Twilio’s Signal event took place last week. In it, Twilio made it clear that they are betting on being the best of suite in communication APIs. Here’s some of my quick thoughts about the many announcements made during this event and how they affect our ecosystem.
Contact center WebRTC isn’t only about click-to-talk scenarios. Altocloud takes the opposite route – how do you target customers browsing your website? Here’s an interview with Altocloud’s CEO, Barry O’Sullivan.