Here are 7 CPaaS trends that will shape our cloud communication API market in the coming year. We’ve seen them appear in 2017, and they will definitely grow is we head into 2018.
Twilio just launched their Voice Insights service. One of several announcements. How does this new analytics related offering fit into the WebRTC PaaS space?
The future of the carriers may not lie in services at all. Google Fi and IOT show a different future – one where services must run agnostic to carriers altogether.
Can Apple survive in the long term by running analytics strictly on devices or will it have to shift towards a Google/Facebook mindset of endless collection of data?
There are different architectures for the network that IOT devices can and should use. There isn’t a lot of discussion aroudn this area, and I wanted to start something off.
Contact center WebRTC isn’t only about click-to-talk scenarios. Altocloud takes the opposite route – how do you target customers browsing your website? Here’s an interview with Altocloud’s CEO, Barry O’Sullivan.
If you are trying to introduce a new technology, the business processes around the legacy “stuff” need to be replaced.
WebRTC API platforms are readying themselves for acquisition. There are things they can do to differentiate from the rest of the pack and attract customers.
WebRTC is much more than VoIP. We need to look at it differently – reverse our thought processes to make it fit into M2M.