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WebRTC won't fix your call quality. Observability will
Read article →: WebRTC won't fix your call quality. Observability willSwitching WebRTC stacks won't fix call quality you can't see. Why observability, not your transport, decides how your calls actually perform.
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Whatsapp VoIP Implementation: The Good, the Bad and the Ugly
Read article →: Whatsapp VoIP Implementation: The Good, the Bad and the UglyWhatsapp added voice calling, and it doesn't work that well for me. Here's the good, the bad and the ugly…
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Why is Apple Dragging its Feet when it Comes to WebRTC
Read article →: Why is Apple Dragging its Feet when it Comes to WebRTCApple doesn't have WebRTC in iOS or the iPhone, but it isn't because of technology or resources - it is…
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Why WebRTC in WebKit Won't Move the Needle
Read article →: Why WebRTC in WebKit Won't Move the NeedleWebRTC in WebKit is a new interesting project. My only question is who gains from this one, if anyone.
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Why WebRTC P2P CDN is Risk Free
Read article →: Why WebRTC P2P CDN is Risk FreeThere is nothing to lose and much to gain by adopting a WebRTC P2P CDN approach on top of your…
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When MailChimp and Whatsapp Saw WebRTC
Read article →: When MailChimp and Whatsapp Saw WebRTCWant to know what WebRTC is good for? It isn't voice or video. There's a lot of value simply by…
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Samsung's Broken Customer Service, and why Omnichannel is so Damn Hard to get Right
Read article →: Samsung's Broken Customer Service, and why Omnichannel is so Damn Hard to get RightWhere I pour my heart on a recent experience trying to buy a tablet for my sister and having Samsung…
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Why Enterprise Messaging will Gobble up Unified Communications
Read article →: Why Enterprise Messaging will Gobble up Unified CommunicationsMessaging will eat up Unified Communications and the reason for that is simple - Unified Communications is now a feature…
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The most Important Lesson from Enterprise Connect 2015
Read article →: The most Important Lesson from Enterprise Connect 2015AMEX taught us all a lesson at Enterprise Connect about WebRTC, looking at the business case and launching a service…
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A Quiz: Who are the WebRTC Influencers?
Read article →: A Quiz: Who are the WebRTC Influencers?Companies tapping into WebRTC's potential are really at the mercy of the primary browser vendors. Here's why I think that…
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WebRTC PaaS SDKs 101
Read article →: WebRTC PaaS SDKs 101Ever wondered what are the different components and SDKs that comprise a WebRTC PaaS API platform?