Twilio Flex = Twilio Flexing its Flexibility (or the programmable contact centers)Twilio Flex is a peak into the future of enterprise software. This week, Twilio announced a new product Read More
WebRTC 1.0 – What on earth is it anyway? (register to the webinar)TL;DR – register to this webinar about WebRTC 1.0 As I am prepping to another launch of my Read More
You Better Ignore the Default Protocol Ports You ImplementDefault protocol ports are great, but ones that will work in the real world are better. If you Read More
“Open Source” SDK for SaaS and CPaaS are… MehOpen Source SDKs from SaaS vendors aren’t interesting. Every once in awhile, I see a SaaS vendor boasting Read More
Do I Need a Media Server for a One-to-Many WebRTC Broadcast?TL;DR – YES. Do I need a media server for a one-to-many WebRTC broadcast? That’s the question I Read More
The Internet of Things or Things on the Internet?Time to stop playing things on the internet and start building the internet of things. We’ve been using Read More