Twilio Flex = Twilio Flexing its Flexibility (or the programmable contact centers)

“Open Source” SDK for SaaS and CPaaS are… Meh

How Many Users Can Fit in a WebRTC Call?

7 CPaaS Trends to Follow in 2018

10 Massive Applications Using WebRTC

My WebRTC PaaS Report: December Release

The Makeup of a WebRTC API Platform

Is the Future of CPaaS Serverless?

Jeff Lawson on the Past, Present and Future of Programmable Communications