Twilio Flex = Twilio Flexing its Flexibility (or the programmable contact centers)
14 Mar 2018
Twilio Flex is a new programmable contact center by Twilio that tries to bring the power and flexibility of APIs to contact centers.
08 Jan 2018
Here are 7 CPaaS trends that will shape our cloud communication API market in the coming year. We've seen them appear in 2017, and they will definitely grow is we head into 2018.
18 Dec 2017
Thought WebRTC is still nascent? Check out the numbers from these massive applications using WebRTC already. What are you waiting for?
27 Nov 2017
Serverless CPaaS offerings have started to crop up. Why is this happening now, and where is it going to be effective?
16 Nov 2017
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An interview with Jeff Lawson, Co-founder and CEO of Twilio on the past, present and future of programmable communications
30 Oct 2017
A summary of WebRTC Kranky Geek 2017 event which focused on real world implementations, scaling and machine learning.
09 Oct 2017
Twilio Studio was just announced. A visual tool for CPaaS development. And it is going to change the way we look and think about CPaaS.
29 May 2017
Twilio has redefinied CPaaS in its recent Signal 2017 event, introducing a new layering model that is bound to cause headaches to competitors.
13 Mar 2017
Multiparty video support in WebRTC seems to be the holy-grail at the moment. Here's how the various offerings look like today.
23 Sep 2016
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Twilio just launched their Voice Insights service. One of several announcements. How does this new analytics related offering fit into the WebRTC PaaS space?