WebRTC changed the way we think and design monitoring infrastructure around VoIP deployments. We’re now collecting statistics directly from edge devices. Here’s why
Twilio Flex is a new programmable contact center by Twilio that tries to bring the power and flexibility of APIs to contact centers.
Processing media is a rather challenging process. Understanding how it works and why it is different than web pages is important.
Here’s an analysis of using a single WebRTC RTCPeerConnection versus multiple such connections from an SFU to the browser.
Twilio just launched their Voice Insights service. One of several announcements. How does this new analytics related offering fit into the WebRTC PaaS space?
Microsoft just acquired LinkedIn. What are the points of integration, and will WebRTC and real time communications be a part of it?