How WebRTC Statistics and Performance Monitoring Changed VoIP Monitoring
19 Mar 2018
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WebRTC changed the way we think and design monitoring infrastructure around VoIP deployments. We're now collecting statistics directly from edge devices. Here's why
14 Mar 2018
Twilio Flex is a new programmable contact center by Twilio that tries to bring the power and flexibility of APIs to contact centers.
18 Dec 2017
Thought WebRTC is still nascent? Check out the numbers from these massive applications using WebRTC already. What are you waiting for?
18 Sep 2017
Processing media is a rather challenging process. Understanding how it works and why it is different than web pages is important.
29 May 2017
Twilio has redefinied CPaaS in its recent Signal 2017 event, introducing a new layering model that is bound to cause headaches to competitors.
22 May 2017
Here's what you'll find in the updated edition of my WebRTC for Business People report. And the best part? It is free
09 Jan 2017
Here's an analysis of using a single WebRTC RTCPeerConnection versus multiple such connections from an SFU to the browser.
23 Sep 2016
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Twilio just launched their Voice Insights service. One of several announcements. How does this new analytics related offering fit into the WebRTC PaaS space?
Microsoft just acquired LinkedIn. What are the points of integration, and will WebRTC and real time communications be a part of it?
07 Apr 2016
Microsoft and Apple are gearing up for WebRTC support. How will that translate into market adoption, and what should we see in 2016 from them?